ALLWAYS FLEET PRIVACY POLICY
1. INTRODUCTION
Welcome to Allways Fleet ("Allways Fleet", "Platform", "Service", "we", "our", or "us"), a fleet management and transport business software platform operated by The Allways Digital Private Limited.
Company Details:
The Allways Digital Private Limited
Mondeal Square, A-502,
Prahlad Nagar,
Ahmedabad, Gujarat 380051
India
Email: info@theallwaysdigital.com
This Privacy Policy explains how we collect, use, process, store, share, and protect information when you access or use the Allways Fleet mobile application, website, APIs, WhatsApp integrations, GPS integrations, and related services.
2. INFORMATION WE COLLECT
2.1 Account Information
- Name
- Mobile Number
- Email Address
- Business Name
- GST Information
- Business Address
- User Role
2.2 Fleet Information
- Vehicle Registration Numbers
- Vehicle Types
- Vehicle Ownership Details
- Insurance Information
- Permit Information
- Fitness Certificate Information
- Pollution Certificate Information
- Loan and EMI Information
- Maintenance Records
2.3 Driver Information
- Driver Names
- Mobile Numbers
- Driver License Information
- Driver Documents
- Driver Performance Records
2.4 Trip Information
- Trip Origin
- Trip Destination
- Distance
- Freight Charges
- Route Information
- Diesel Expenses
- Toll Expenses
- Driver Expenses
- Trip Profitability Records
2.5 Financial Information
- Revenue Records
- Outstanding Payments
- Party Payment History
- Customer Information
- Supplier Information
- Expense Records
2.6 Documents Uploaded
- RC Books
- Insurance Documents
- Driver Licenses
- Invoices
- E-Way Bills
- Permits
- Fitness Certificates
- Tax Documents
- Other Business Documents
2.7 Technical Information
- Device Information
- App Version
- Operating System
- Browser Information
- IP Address
- Crash Reports
- Diagnostic Data
3. HOW WE USE INFORMATION
- Provide Services
- Maintain User Accounts
- Generate Reports
- Provide Fleet Analytics
- Provide Profitability Analysis
- Send Expiry Reminders
- Improve Platform Performance
- Detect Fraud
- Prevent Abuse
- Provide Customer Support
- Develop New Features
4. ANALYTICS, BENCHMARKING AND INDUSTRY INSIGHTS
Users acknowledge that Allways Fleet may use aggregated, anonymized, de-identified, statistical, benchmarked, predictive, and derived data generated through operation of the platform.
Such data may be used for:
- Freight Intelligence
- Industry Reports
- Market Analysis
- Route Analytics
- Fleet Benchmarking
- Product Development
- Research
- Commercial Analytics
No individual user, vehicle, customer, or business shall be intentionally identified without consent.
5. FUTURE SERVICES
Users acknowledge that the Platform may introduce services including:
- Fleet Credit Scores
- Insurance Marketplace
- Financing Marketplace
- Load Matching
- GPS Tracking
- Driver Tracking
- Freight Rate Intelligence
- Vehicle Marketplace
Additional consent may be obtained where legally required.
6. DATA SHARING
We may share information with:
- Cloud Infrastructure Providers
- Payment Providers
- Analytics Providers
- Customer Support Vendors
- Legal Authorities
- Compliance Agencies
Information may also be shared with lenders, insurers, or partners only where users expressly request or consent to such services.
7. DATA SECURITY
We implement commercially reasonable safeguards including:
- Encryption
- Authentication Controls
- Access Controls
- Monitoring Systems
However, no system can guarantee absolute security.
8. DATA RETENTION
We retain information for as long as necessary to:
- Provide Services
- Comply with Law
- Resolve Disputes
- Enforce Agreements
9. USER RIGHTS
Users may:
- Access Data
- Correct Data
- Request Deletion
- Request Export of Data
Subject to legal and operational requirements.
10. CHILDREN
The Platform is not intended for users below 18 years of age.
11. CHANGES
We may update this Privacy Policy at any time.
12. CONTACT
Email: info@theallwaysdigital.com
The Allways Digital Private Limited
Mondeal Square, A-502,
Prahlad Nagar,
Ahmedabad, Gujarat 380051
India
This Privacy Policy applies to all users of Allways Fleet services.
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